Plain-language privacy
Golden Nerves Privacy Policy
The Golden Nerves site collects very little: emails you send to [email protected] and basic server logs. There are no accounts, and our own code sets no cookies. Checkout happens on a separate BuyGoods order page with its own policy. We never sell your data. US residents can ask to see or delete their data by email.
What does this privacy policy cover?
This policy covers getgoldennerves.com, the Golden Nerves information site run by Getgoldennerves. It does not cover the checkout, which runs on a separate order page operated by the BuyGoods order desk under its own privacy policy.
This site is a set of static pages. There are no accounts, no logins, no comment forms and no shopping cart stored here. When you click an order button, you leave this site and go to the checkout provider. Anything you type there, such as your name, address or card number, goes to that provider, not to us.
This policy was last updated on September 22, 2026. If we change it, we will update that date at the top of the page.
What information do we collect?
We collect very little. We keep the emails you choose to send us, and our web host keeps basic server logs that every website produces.
| What | Where it comes from | Why we keep it | How long |
|---|---|---|---|
| Emails you send us | You, when you write to [email protected] | To answer you and fix pages you report | As long as needed to handle the request, then deleted on request |
| Server logs | Your browser, automatically | To keep the site running and spot abuse | A short period set by our host |
| Order details | Not collected here | Held by the checkout provider | See the provider's policy |
| Card or payment data | Never collected here | Handled only at checkout | See the provider's policy |
| Health information | We do not ask for it | Please do not send it | Deleted if received |
Emails you send us
If you email us, we receive your email address, your name if you include it, and whatever you write. We use it only to reply, to fix an error you reported or to handle a privacy request. We do not add you to a mailing list.
Server logs
When any browser loads a web page, it sends some technical details. These usually include your IP address, browser type, the page you asked for, the page that sent you and the time. Our host records these in standard logs. We use them only to keep the site working and secure.
Does this site use cookies?
This site sets no cookies from its own code. It does load fonts from Google Fonts, and the checkout provider sets its own cookies once you reach the order page.
Our own pages
No cookies are set by our code, and our scripts store nothing in your browser. Menus and copy buttons run on your device only.
Google Fonts
Pages request fonts from Google's servers. That request shares your IP address and browser details with Google, under Google's privacy policy.
Checkout provider
The BuyGoods order page sets its own cookies for payment, fraud checks and order tracking. Its policy applies there.
You can block or delete cookies in your browser settings at any time. Blocking cookies will not affect how our pages read. It may affect the checkout, so check the provider's instructions if you have trouble paying.
Do we sell or share your information?
No. We do not sell your personal information, and we do not share it for advertising. We share it only when the law requires it, or when it is needed to answer your request.
For example, if you email us about an order, we may point you to the order desk. We will not pass on your message without telling you first. We may also share information to protect the site from fraud or abuse, or if a court or government agency makes a valid legal demand.
- No selling of personal information.
- No sharing for targeted ads.
- No mailing lists you did not ask to join.
- No health data collected on purpose.
What privacy rights do US residents have?
Depending on your state, you may have the right to know what we hold about you, to get a copy, to have it corrected or deleted, and to opt out of any sale. We honor these requests for all US visitors, whatever state you live in.
California's privacy law (the CCPA, as amended by the CPRA) is the most familiar example. Several other states, such as Virginia, Colorado and Connecticut, have similar laws. Because we collect so little, most requests are quick to answer.
Email your request
Write to [email protected] with the subject line “Privacy request”. Say what you want: to know, copy, correct or delete.
Help us find your data
Send it from the email address you used to write to us before, so we can match it.
We confirm and act
We read requests during office hours, Mon–Fri 9:00am–5:00pm ET. We aim to respond within the time your state's law allows, which is often 45 days.
Order data goes to the provider
For order, payment or shipping records, we will point you to the checkout provider, which holds that data.
We will not treat you differently for making a request. If we deny a request, we will tell you why. You may also use an authorized agent where your state allows it.
How do we protect information?
The site loads over a secure HTTPS connection, and we keep what we collect to a minimum. The less we hold, the less there is to lose.
Emails are kept in a password-protected inbox that only the Editorial Desk can reach. We delete messages we no longer need. No system is perfectly secure, but we do not store card numbers, passwords or order records here, so a problem on our side could not expose them.
What about children's privacy?
This site is for adults. Golden Nerves is not meant for anyone under 18, and we do not knowingly collect information from children under 13.
If you believe a child has sent us personal information, email [email protected]. We will delete it promptly.
What about links to other sites?
Our pages link to outside sites, such as the checkout, Google Fonts and US health agencies. Those sites have their own privacy policies, and this policy does not cover them.
When we cite research, we link to public pages at places like the NIH Office of Dietary Supplements. Clicking those links takes you to their sites, where their rules apply. Order links are marked as sponsored, since we earn money from purchases, as explained on the about page.
How will we tell you about changes to this policy?
If we change how we handle information, we will update this page and move the Last updated date forward. We will not start using your information in a new way without saying so here first.
Small edits, such as fixing a typo or a broken link, may happen without notice. Changes to what we collect, why we collect it or who we share it with will always be described on this page. If you emailed us before a change and want your messages deleted, just ask.
- The date at the top of this page shows the latest version.
- Changes that affect you are described in plain words.
- Older requests are handled under the policy in place when you made them.
How do you contact us about privacy?
Email [email protected] for any privacy question or request. We answer Mon–Fri 9:00am–5:00pm ET.
| Topic | Contact |
|---|---|
| Privacy request or question about this site | [email protected] |
| Order, payment or shipping data | Order desk: +1 (302) 200-3480 |
| Postal mail | 199 Water Street, Floor 31, New York, NY 10038 |
For other questions, see the contact page. The rules for using this site are in our terms and conditions.
Privacy: common questions
Do you sell my personal information?
No. We do not sell personal information or share it for targeted advertising.
Do you see my card details?
No. Payment happens on the checkout provider's order page. Card details never reach this site.
How do I delete my data?
Email [email protected] with the subject “Privacy request” from the address you used to write to us.
Does this site track me with analytics?
Our own code sets no cookies. Our host keeps standard server logs, and Google Fonts receives a font request when a page loads.
Sources for this page
- NIH Office of Dietary Supplements. Dietary Supplements: What You Need to Know. Source
Keep reading

Ready when you are
Order Golden Nerves from the authorized US retailer
30 servings in every 2 fl oz bottle. 60-day money-back guarantee. A real person at +1 (302) 200-3480 for orders, tracking and refunds.
